~ with Mary Jane Copps, The Phone Lady
June 18, 12pm-1pm @ The Hub Halifax
Register HERE!
As entrepreneurs, it’s our job to introduce our product or service to potential customers. We need to have the conversation, book the appointment, set up the meeting. And while email is an essential tool in this process, the shortest distance between you and a new customer is the telephone.
There is absolutely no doubt about it –by improving your ability to communicate effectively on the telephone, you will secure more clients, thus increasing your revenue.
During this HUBlicious Lunch and Learn we’ll discuss:
- How to work with gatekeepers;
- How and when to leave messages;
- When to follow up;
- Listening skills that reveal the “body language” of a phone call;
- The best way to confirm an appointment;
- How to always get a prospect’s attention;
- The best way to structure your “pitch”; and
- Questions that build relationships.
Mary Jane Copps is The Phone Lady. An accomplished author, speaker and facilitator, her business career has included journalism, management and entrepreneurship. She has spent 26 years analyzing the psychology of the phone call and now shares this information with everyone who will listen; it is her quest to improve telephone communication everywhere! Mary Jane has recently joined the part-time staff of the Nova Scotia Community College, she actively supports Feed Nova Scotia, is a Board member for the not-for-profit Entrepreneurs With Disabilities, and provides micro loans to small businesses in developing countries through KIVA.
The HUBlicious Series of Workshops :: Expanding mind and belly!
An intensive lunchtime series showcasing tools and tricks to help you spark curiosity and encourage creativity. Have fun and make connections.
Bring lunch, dessert is on us!


- The E-Moxie Website Design & Development Blog. I can’t stress enough how important that is. Conversely any time you Buy Facebook Fans this allows you to mail endless ads to many people given your page will stay alive. If you are promoting dog training programs, for example, you want to be sure the followers you purchase are dog lovers, or at least are interested in dog training. Add the button “I” to a number of different types of pages with multiple use cases.
An outstanding share! I’ve just forwarded this onto a co-worker who had been conducting a little homework on this. And he actually ordered me breakfast simply because I stumbled upon it for him… lol. So allow me to reword this…. Thanks for the meal!! But yeah, thanx for spending time to talk about this topic here on your website.